GivePulse Team
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GivePulse Glossary
GivePulse has various unique terms used throughout the platform. This glossary has been compiled with definitions of commonly used words throughout the platform and links guiding you to additional ...
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Verify a Match Request
Congratulations! Your volunteer or donor has submitted a match request for your organization. If you are an Admin of your organization, you will see a "Matches" section on your admin panel from wit...
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Donation Error
There could be several different reasons you're seeing a decline error message or your donation won't go through. This article will cover the following: Common Reasons for Donation Errors Tips f...
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Why are my impacts not eligible for corportate matching?
For Impacts to be eligible for corporate matching programs, they must meet the following criteria: 1. Impact must be given directly to an eligible Non-Profit Organization. A qualified charitable ...
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Refund Policy
Please review the official GivePulse Refund Policy below.This article will cover the following: Client Refunds Donor Refunds Client RefundsIn the event that the monthly, or yearly, subscriber (clie...
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Submitting Match Requests
To submit a match request, navigate to "My Impacts" from your user dashboard. If your impacts are eligible for a match then you'll see them populate on the "Request Gift Matching" and "Request Volu...
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Estimated Corporation Gift Matching
If you see an Estimated Match box on a donation page, it means you are donating to an entity that qualifies for a sponsoring organization's gift matching program. To get the sponsoring organizati...
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Workplace Giving Eligibility and Verification
To be eligible for workplace giving including volunteer matching, gift matching, and payroll contributions, you must verify your Primary Organization's nonprofit status. From Edit group, select "No...
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Cancel or Bulk Cancel User Registrations
Admins can cancel event registrations for individual registrations for a singular user or for multiple users at once. This article will cover the following: How to Cancel a Singular User's Regis...
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Import Impacts with Custom Fields
Import Impacts with Custom Fields Admins can now bulk import impacts and include custom field data related to the impacts. Here’s how: Creating Custom Fields for Impacts Refer to our Custom Field...