As an administrator of a group, GivePulse provides a CRM for you to manage user records and their roles in your organization.
Your group may consist of various people in which you want to organize their first name, emergency contact info and email. Instead of storing it in a document, you have a one stop shop to manage, search and report contact info, interactions, and engagement of your user records.
To navigate to the "Manage Users" page, you can start on your group home page and click the dropdown arrow on the blue "Manage" box, then click "Manage Users" (you can also choose Users > Manage Users from within the group management dashboard).
On the "Manage Users" page, you will notice columns of data, each enabling you to either click and sort, dropdown select and filter, or type in search. These abilities will help narrow your reporting and search criteria so you may apply some actions.
Main Actions: This will give you a set of actions to do the following:
- Add Users
- Export the data
- Add user
- View Archived Users
- View Banned Users
Quick Actions: This will give you a set of actions to do the following for a specific user:
- Message User
- Add Impact
- Export Impacts
- View Details
- Change Member Role
- Archive Member
- Add notes
- Upload the document
Configure Layout: In the case that the default columns shown do not display want you are interested in, you may configure the layout. Select the "configure layout" link so you may choose additional variables to display or change the ordering of how they are displayed. When you select or deselect the new fields, you may also drag and drop the fields to reorder them how you may link. Press Apply and you are well on your way to change the layout of the table.
By clicking on an individual user's name, you are brought to a file of user details. This can help you to quickly access important information about an individual user.
For more information about managing users, see this video: