Quick Guide for Users and Volunteers

If you are a first-time GivePulse user, you may wonder how best to use the many capabilities of GivePulse. We have made this quick guide as an overview of what many volunteers will use regularly. 

This article will cover the following:

• Creating an Account
• Overview of the User Dashboard
• Overview of the Explore Page
• Frequently Asked Questions (FAQs)

Creating an Account

Creating a user account is super easy and free to all users! By having a user account, you can look for volunteer opportunities and log your impact hours or create your own group to begin posting volunteer opportunities.

Click here to learn about the options for creating a user account. 

GivePulse Pro Tip: If your organization has single sign-on enabled, we recommend signing in with this method to ensure you are connected with the correct account under your organization's page.

Overview of the User Dashboard

Once you have logged in, you will be brought to your user dashboard! From here, you can search for volunteer opportunities, add impacts, and find groups. You can also see your upcoming registrations and group memberships. 

Here are a few resources to learn more about the user dashboard: 

• User Dashboard Overview
• YouTube Tutorial - User Dashboard Overview (New View)
• YouTube Tutorial - User Dashboard Overview (Classic View)

New View:

Classic View:

Overview of the Explore Page

By clicking Explore on the top navigation bar, you are taken to a page where you can search for Events (opportunities) or Groups (organizations). Click here to learn more about how to search for events and groups on GivePulse. 

You can also explore events and groups nearby by scrolling to the bottom of the User Dashboard.

Note: Users are encouraged to update their City, State, and Zip to the most accurate information so the most relevant opportunities can be surfaced to the user.

Frequently Asked Questions (FAQs)

What's the difference between New View and Classic View?

Our team is in the process of updating the design of GivePulse to improve the platform's accessibility, functionality, and overall look! During the transition phase, users can freely move between both views of the platform. Click here to learn more about the transition from Classic View to New View. 

How can I customize my profile?

All GivePulse users are encouraged to customize their profile and toggle settings to their preference! Click here to learn more about how to customize your profile.

How do I contact a group or event administrator?

Any GivePulse user can contact an administrator to ask questions about the organization, event, etc. Users must be logged into a GivePulse account in order to send messages to other users. Click here to learn how to contact a group or event administrator. 

How do I become a member for an organization?

Users are encouraged to become members of the groups they are involved with to stay up to date on new opportunities and announcements. When viewing an organization's page, users can click on the Join button to become a member. Click here for more information. 

Note: Some organizations may have specific group membership requirements. If you have any questions about the membership process, you are encouraged to contact the group administrator.

How can I sign up for events/opportunities?

Users are encouraged to register for any opportunity they want to participate in. Click here to learn more about how to register to an event on GivePulse, including how to register a minor and/or group.

How do I log an impact/service hours?

At GivePulse, we use the term 'impact' to describe a wide range of community engagement activities, including hours served, goods donated, dollars donated, and more! Users are encouraged to regularly track their impact for organizations after engaging with them. Click here to learn more about how to add an impact. 

If you have any questions, please Submit a Support Ticket.