Quick Guide for Users and Volunteers

If you are a first-time GivePulse user, you may wonder how best to use the many capabilities of GivePulse. We have made this quick guide as an overview of what many volunteers will use regularly. 

First, you will create and log into your account. Making your GivePulse account is simple, all you need is: your name, email, and zip code, and will be asked to create a password.

You can sign up with Facebook or Google. 

Once you have logged in, you will be brought to your dashboard. From here, you can search for volunteer opportunities, add impacts, and find groups. You can also see your upcoming registrations and group memberships. 

You can view details on your dashboard in this article:

• User Dashboard Overview
• User Dashboard Video Overview
• You can switch between New View and Classic View. We recommend working in New View as Classic View will be phasing out soon. 
• This playlist can help: Quick Bites for Users and Volunteers

New View:

Classic View:

By clicking "Explore" on the top bar, you are taken to a page where you can search for "Events" (opportunities) or "Groups" (organizations). 

Classic View:

New View:

You can also explore events and groups nearby on your User Dashboard.

If you are involved with an organization and you want to keep up to date on their events and announcements through GivePulse, you should click "Join" located on the organization's page. 

Classic View:

New View:

As a member, you can look through and register for the group's events. 

To sign up for an event, click on the event page and click the green button that says "Register." You will then agree to the Liability Waiver and fill out any additional questions that the organizer has set up. 

How to contact an Admin of my group?

Do you need to get a hold of your primary admin or other admins of a group? You can contact them directly from the platform on the group and/or event page.

New View:

Classic View:

How to add an Impact?

Once you have volunteered, you will record your hours. 

Log in and click "Hi [Name]", then "Add Impact" (note that from this drop-down menu you can also click "Dashboard" to return to your dashboard, "Account" to edit your information such as email, contact information, etc., and "Support" to navigate to the support panel). 

Classic View:

New View:

From there, you can choose which group you would like to record an impact with and, if pertinent, which event you are recording an impact for. You can then input the number of hours, reflect on your experience through a rating/review, and select sharing and privacy settings before clicking "Save Impact." 

If the event you have signed up for automatically sends you an email reminding you to record an impact, you can click "Add Impact" from in the email and it will bring you to a page that has already filled out your group and event! 

There's a lot more to explore, and a lot more information on this support site. If you need more information, feel free to contact us through our support portal. 

What are My Groups?

You can navigate to "Activity" > "Groups" to see all the groups where you are a member or admin.

They include the following:

• Groups you have joined as a member
• Groups you manage as an Admin
• Groups where you have volunteered, engaged with, registered for their events, or donated to them.

Address - City, State, and Zip

City, State, and Zip on the platform can be populated by user or admin input, or in the case that user or admin input is absent, the system will approximate the user's City, State, and Zip for the user, based on the location of groups or events they engaged with.

Users are encouraged to update their City, State, and Zip to the most accurate information so the most relevant opportunities can be surfaced to the user.

If you have any questions, please Submit a Support Ticket.