Predictive Services - Enhancing the Add Impact Experience for Volunteers

When a user attempts to log an impact, predictive services will help guide a user's behavior.

This article will cover the following:

• How does the Predictive Service Work?
• Additional Add Impact Resources for Users

How does the Predictive Service Work?

When a user adds their impact from an unspecified location (i.e. from their user dashboard), they will be presented with a preliminary page that provides suggestions for which they can log their impact. These suggestions are separated into categories of:

• Drafts - Impacts/Timesheets the user has started but has not submitted for verification.
• Registrations - Past event registrations on the user's account.
• Groups - Groups with which the user interacts with regularly.

If the user wants to add an impact to an event/group that is not found in the prediction list, they can click the 'None of these?' option located at the bottom of the predictions list. The user will be directed to use the pop-up modal to select or search for groups within their region.

If a user is not very active or it is their first time using GivePulse and we do not have sufficient data to provide predictions, they will be shown a modal that encourages them to search for groups/events to which they can add their impact. 

Additional Add Impact Resources for Users

Please review the linked articles below for additional Add Impact Resources:

• Add Impact - Learn how to add an impact within GivePulse.
• Update, Track or Delete Your Impact - Learn more about how to track and manage impacts you've already created.
• Impact Verification Statuses Defined - Learn about the different status impacts can have after being submitted.