If you have accidentally created two or more user accounts, you can easily merge these accounts to ensure that all of your information is within one account.
This article will cover the following:
How to Merge User Accounts
If you have multiple accounts created by multiple emails, you can merge these accounts.
- Log onto the GivePulse account you want to keep.
- Click on your profile in the top-right corner, then select Account.
- On the left-side menu, select Merge Accounts. Alternatively, you can navigate to this link: https://www.givepulse.com/site/mergeaccounts.
- Enter the email of your other account.
- You will receive an email with instructions and a link to merge your accounts. You will be prompted to log in and then merge your account.
Note: Group Admins looking to merge a volunteer's accounts may contact GivePulse Support (support@givepulse.com) to help merge these accounts. We do require consent from the volunteer to merge their accounts.
What Data is Merged
When you merge accounts, we combine the following data from your old account with your current account:
- Impacts
- Memberships
- Registrations
- Comments
- Activities
- Posts
- Survey Responses
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