Users can utilize the Messages/Inbox feature to review messages they've received and send new messages to users.
This article will cover the following:
- Overview of the Inbox
- How to Message Another User
- How to View a Message's Recipients
- How to Bulk Archive or Delete Messages
Overview of the User Inbox
New View
To access your user inbox in New View, click on your profile in the top-right corner, then select Messages in the dropdown menu.
Classic View
To access your user inbox in Classic View, click on the Envelope icon, located in the top-right corner of the screen.
Once inside your inbox, you'll be able to see a list of messages you've received, sent, archived, or invites for events/groups you've sent. Use the tabs to navigate between these various labels.
How to Message Another User
Users can message other users through the platform. To do this, navigate to the 'People' tab under the group or event you are viewing.
Click on the profile of the user you want to message. On the new page, click the Message button to begin sending them a message.
If you are an admin looking to message multiple users within your group or event, click here for more specific instructions.
How to View the List of Recipients of your Message
Users who have sent a message to a large group of individuals can review a list of recipients. To do this, navigate to the Sent tab within the inbox and locate the email you sent.
On the new page, scroll to the bottom to see the Recipients box. This box will list all recipients the email was sent to, if the recipient opened the message, and what time they opened the message.
How to Bulk Archive or Delete Messages
Within the inbox, click the checkbox next to each message you would like to delete or archive. Once all of them have been selected, navigate to the blue Actions button and select either Archive or Delete.
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