Once a user has been added to GivePulse by a group administrator, they will need to go through the process of claiming their account and setting their own password.
This article will cover the following:
How to Claim Your GivePulse Account
When an admin is adding their users to GivePulse, they will have the option to send a welcome email that will provide the next steps for claiming their account and joining their group. Once the user clicks the link, they will be prompted to access their GivePulse account by adding their first name/ last name, email address, password, and location:
Additionally, if the group the user is joining has a membership application, they will be prompted to answer these questions during this workflow. Click HERE to learn more about creating membership applications. After the user has claimed their account, they will be routed to their dashboard and will now be a member of the group that invited them to join GivePulse.
How to Resend a Claim Account Email
Admins have the ability to resend "claim account" emails to users who have not activated their GivePulse accounts yet. From the group dashboard, navigate to Users > Manage Users and select the users you want to email. Once selected, click Bulk Actions > Resend Claim Account Email.
As an admin with a Give More subscription, you can update the Resend Claim Account email from your Group Dashboard Menu, select Customize > Email Templates.
From the email templates section, you can select OTHER tab and use the pencil icon to edit your message for Resend Claim Account Email.
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