There may be circumstances where you have to change a user's role. Note that limitations may apply to updating or adding administrators based on your subscription tier, but you can update and modify other roles freely. Some roles you can select are 'Make Member,' 'Make Admin,' 'Make Event Manager,' Make Check-in Attendant,' and 'Archive Member.' To learn about the various member roles, read our Roles Defined article.
To change user roles, navigate to 'Manage Users.' Click on the 'Actions' column. Selecting the drop menu will show the various options to apply to the corresponding action, such as 'Add Member' or 'Remove Admin Role.' The available options depend on the user's role. The highlighted area allows you to modify, update, or create roles and options specifically for the member.
For more information about changing user roles, refer to this video which provides step-by-step instructions.
If you have any questions, please Submit a Support Ticket.
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