Changing User Roles

There are different roles users can have within a network to assist with group management. 

This article covers the following information:

• How to Change a User's Role
• How to Remove and Replace an Admin Role
• Change User Roles YouTube Tutorial Video

To learn about the various member roles, read the User Roles Defined article.

Subscription Note: All free/basic plan groups are limited to 1 admin for their group. If you're interested in gaining additional administrators, please visit the GivePulse Pricing Page. If you have multiple admins in multiple subgroups, use Manage Memberships 

How to Change a User's Role

Only currently assigned group admins have the ability to change user roles.

To change a user's role(s), navigate to User > Manage Users from the Group Admin Dashboard. Locate the user and scroll over to the Actions column. Select the dropdown menu and scroll to the bottom to see the options for changing this user's role(s). The options will be unique to each user based on the roles they do or do not currently have.

Pro Tip: Use the Configure Layout option to reduce the number of columns and streamline your grid view.

How to Remove and Replace an Admin Role

You can replace and admin role through inline actions by navigating to Users > Manage Users > Filter User Roles by Has Role Admin.

1. Go to Users > Manage Users and filter by Has Role Admin.
2. Locate the Admin you want to remove, scroll right, and from the Actions dropdown, select Remove Admin Role.
3. Add a Replacement by either selecting an existing user or inviting a new user, then complete the required details.
4. Confirm Updates and click View Public Page to verify the change.

Pro Tip! Sometimes newly added admins will need to reset their password to be able to login.

If you have multiple admins in multiple subgroups, use Manage Memberships 

Change User Roles YouTube Tutorial Video

For more information about changing user roles, refer to this video which provides step-by-step instructions.

Change User Roles Step by Step Guide:

If you have multiple admins in multiple subgroups, use Manage Memberships