GivePulse Glossary

GivePulse has various unique terms used throughout the platform. This glossary has been compiled with definitions of commonly used words throughout the platform and links guiding you to additional resources.

This article will cover the following:

• Most Commonly Used Terms Defined
• Group & Event Admin Roles Defined
• Group User Roles Defined
• Event Management Terms Defined
• Event Status Types Defined
• Impact Types Defined
• Impact Related Terms Defined
• Registration Related Terms Defined

Most Commonly Used Terms Defined

• Impacts: "Impact" is used as an umbrella term to describe all potential forms of community engagement. An impact can be described as funds donated, funds raised, goods donated, hours trained, and, most often, volunteer hours served. For more information on Impacts, click here.
• Events: We call it events, but there are many different names depending on the application and usage. The following are a few different names: opportunities, tasks, shifts, posts, needs, etc. For more information on events, click here.
• Group: A group is a way to organize memberships, events, and impacts in one location. For more information on groups and group management, click here.
• Subgroups: Can be groups, programs, initiatives, clubs etc., that you oversee within your network. This helps you oversee everything for them and you will ultimately own and oversee the management and data. For more information on subgroups, click here.
• Affiliates: Can be nonprofits, businesses or partners you are partnering with. This helps formalize a partnership but allows each to separate its management and data. For more information on affiliates, click here.
• Hours: Hours that someone has served/volunteered.
• Hours Registered: Events and opportunities a user may have registered for and the hours it equals up to but, they have yet to actually complete.

• Administrator (Admin): An admin has complete control of the group and is able to oversee all administrative capabilities, from granting users the roles outlined here and modifying the settings of the group, adding new users and impacts, creating new events etc.,
• Primary Administrator (Admin): A primary admin has all the capabilities of an administrator and is the contact listed on a group's home pages. There can only be one primary administrator for each group.  
• Events Manager: An event manager has access to oversee all event management abilities. This enables the event manager duplicate, communicate and do everything the admin can do but only for the event(s). For more information on Event Manager capabilities, click here.
• Event Administrator (Admin): An event admin has access to oversee event management abilities of a particular event. They can duplicate, communicate and edit event settings/details.
• Check-in Attendant: A Check-in Attendant has the ability to only checkin or sign-in people for events.
• Shift Organizer/Leader: A Shift Organizer/Leader has the ability to manage registration to a specific shift in an event. Most likely this can mean you are the main point of contact or just admin of the shift.

Group User Roles Defined

• Member: Has access to join private groups and events that are shared only within the parent group or network. For groups that want users to request for Membership, there is a group setting requiring optional custom fields/a survey to be filled out before being approved to join as a member. Until a user's membership request is approved or denied, they are called pending members. For more information on group membership, click here.
• Pending Member: Is a role defined by when the user has requested to be a member but is in a holding pattern, waiting for the admin to approve. The user will be in this state until the admin approves or denies the request for membership. When approved or denied, the user will be notified. 
• Registrant: Is a role defined by the user having registered to an event. For more information about registering for events, click here.
• Participant: Is a role defined by a user having registered and attended an event.
• Donor: Is a role defined by a user having donated to your group. For more information on donations and fundraising campaigns, click here.
• Ticket Buyer: Is a role defined by a user having bought a ticket for your event. For more information on ticket buying and ticket management, click here.
• Referral: Represents an individual who registered to an event created by another group. e.g., if there is an event you oversee, and it is promoted into another group page inside GivePulse, and an individual in this other group registers for this event, they will considered a referral.
• Expressed Interest: Is a role given to users that have expressed interested in volunteering or being a member of a group that is currently in a mode that is "unclaimed". 
• Applicant: Is a role given to users who applied to an internship. 
• Archived: Represents a status you might get when an administrator marks you as archived or inactivate user for their organizer.
• Banned: Represents a status of an individual you may not want to post to your page, view upcoming opportunities, or interact with your group. If banned users are logged in, they cannot view your group, register for opportunities, nor post to your wall. Note that if your GivePulse group page is public, they can always visit as a guest and can view your events if they are public. They can also create fake accounts and pretend to be someone else. If that is the case, please contact us and we'll work with you to try and create a safe and enjoyable experience for your other users.

Event Management Terms Defined

• Manually Register: You are able to manually register a user for an event 
• Invite: You are able to invite a user to register for the event by entering their name and email address. This user will then get an email providing a link for them to register for the event. 
• Private (Invite Only): If you set an event as private (invite only), only individuals who have a link to register for the event are able to. You can either send the link outside of GivePulse or can click "Invite" on the event dashboard to send users the link through the GivePulse system. 
• Decline: Declining a user's registration will prompt an email to be sent that tells them their registration has been declined, reopen their spot, and will stop them from being able to re-register for the same event. 
• Cancel: Cancelling a user's registration will prompt an email to be sent that tells them their registration has been cancelled and reopen their spot, but will not stop them from re-registering for the same event. 
• Single Day/ One Time: The event is only taking place on one day. 
• Multi Day (Classic View): The event is taking place over the course of multiple days. 
• Multiple Dates/Shifts (New View): The event is taking place over the course of multiple days or one day with multiple shifts. You can set up repeating daily, weekly, or monthly with the option to edit/delete shifts individually. For more information about events with shifts, click here. 
• Timeslots: Timeslots provide the option for a volunteer to choose whatever times they are able to volunteer out of a set range of times. For more information about events with timeslots, click here. 
• Template: A template is a non-publishable event template that you can use to create publishable events.
• Duplicate: You are able to duplicate an event to create a new event with the same registrations settings, impact settings, name, date, time, description, etc. You can then go in and edit any of these individual elements. For more information about duplication, click here. 

Event Status Types Defined

• Unpublished: The event is created but is only visible to admins within your group/network.
• Cancelled: The event has been formally cancelled (Click HERE to learn how to cancel an event).
• Closed: Users can no longer interact (register, log impacts, etc.) with an event that is closed (Click HERE to learn how to close an event).
• Ongoing: The event spans multiple days and is currently happening.
• Past: The event has concluded.
• Future: The event's start date is sometime in the future.

Impact Types Defined

The term 'Impact' is an umbrella term used to describe a range of community engagement activities. Below is each type defined:

• Time: Use this impact type to record hours served in a service project as a volunteer (Note: this impact type will record as volunteer hours on a user's impact summary transcript). 
• Money: Use this impact type to record monetary donations or amount raised (Note: Currently, users can only record monetary impacts in USD). 
• Goods: Use this impact type to record in-kind and physical object donations.
• Training: Use this impact type to record any training experiences. Users can pick a specific training type from the drop-down: Environmental, Job Responsibility, Soft Skills, Safety, Literacy, or Other (Note: This impact type is NOT tracked as community or volunteer hours on the Impact Summary).
• Research: Use this impact type to track the outcome of research.
• Voted: Use this impact type to track participation in civic duties or elective voting. Users can pick a specific election, if applicable from a drop down menu: Federal, State, Municipal, Caucus, Primary, General, or Other. 
• Other: Use this impact type to record a community engagement activity not listed above. Users can describe the activity completed in the text field.

Impact Related Terms Defined

• Verified: The impact has been verified/approved.
• Network Verified: The impact has received a double verification. For more information, click here.
• Pending: The impact has been submitted and is waiting review by the verifier.
• Disputed: The impact has been disputed by the verifier and/or group admin. Usually, a reason is provided for the user to review. 
• Unlink: If an impact is given or shared with a group, an admin can unlink the impact to remove the connection; the impact itself will not be altered or edited by performing this action.

Registration Related Terms Defined

• Registered: The user has a confirmed registration for an event.
• Waiting Approval: The user has registered for an event, but is pending an admin's approval. 
• Unconfirmed: The user has began the registration workflow, but has not completed all required steps.
• Waitlist: The user has registered to an event and is on the waitlist. Should a spot open up, the user at the top of the waitlist will be automatically registered for the event.
• Declined: The user has registered to an event but the admin denied the registration.
• Cancelled: The user registered for the event but the registration was cancelled by the user or an admin. 
• Attended: The user was present for the event for which they were registered.
• No Show: A user with this registration status did not attend an event/shift for which they were registered.