Within an event's Mobile Impact Settings, there are up to three automatic Clock-out options for any event. This setting is activated if a user is manually clocked into an event but never clocks out manually.
This article will cover the following:
- Clock Out Options Defined
- Additional Notes about the Automatic Clock Out Setting
- How to Toggle the Automatic Clock Out Setting
Clock Out Options Defined
There are three clock out options event administrators can choose to enable for an event:
- Clock out at the end of event/shift time - Users will automatically be clocked out at the end of the event/shift for which they are registered.
- Group setting (fixed hours) - Users will automatically be clocked out based on the group's customization settings. (The group admin can toggle this by visiting Customize > Impacts from the group admin dashboard).
- Auto Clock out limit (select duration) - Users will automatically be clocked out after the pre-determined limit has been reached (an additional question will appear after this setting is selected).
Additional Notes about the Automatic Clock Out Setting
- This setting is specific to the event, meaning they will need to be toggled for each individual event created in the group/network.
- Opportunities with registration end times will default to automatically clock out at the end of the event/shift time.
- Opportunities with no registration end times, such as an open opportunity volunteering event with no timeslots, will default to Clock out using the Group's Automatic Clock out Setting.
- Automatic clock outs will not be verified until an admin updates the Auto Verify Clock Out setting.
- An email alert will be sent to the user notifying them that they have been clocked out and they will have the option to update the duration of their Impact.
How to Toggle the Automatic Clock Out Setting
To toggle this setting, navigate to the event dashboard and select Edit > Impact Settings. The setting can be found under the Mobile tab.
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Classic View:
If you have any questions, please Submit a Support Ticket.
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