If you are a group admin or an event admin, you'll be able to log in and view registrations for an event.

Here is a video overview on Manage Registration as an Admin

In your group or event view, you can navigate to your Dashboard Menu:

New View:

1. Navigate to the event page and open the Manage menu on the left side of the screen. From there, select Manage Registrations
2. From here you will see the entire list of those users who have registered for your event

Note: you can use the status column to filter for users who have canceled their registration or joined the waitlist.

Classic View

1. Navigate to the specific event page and scroll down to view the admin panel on the right side of the page. Click to open the Event Dashboard
2. In the event dashboard select Registrations > Manage Registrations (as shown below) on the left-hand admin panel
3. From here you will see the entire list of those users who have registered for your event

Note: you can use the status column to filter for users who have canceled their registration or joined the waitlist.

Waitlist, Minors Signups, Group, and Guest Registration Settings

As an administrator and event manager, when making a new event, you have the opportunity to update its registration settings.

Note: Waitlisting, Guest Registration, Minors Registration, and Group Reservations default settings are turned off. Only an administrator can enable these features and some features are only available for paid subscriptions. 

Once the above settings are applied, you will be able to see who is registered with the different various statuses (i.e., waitlist, or any other specific status related to the registration) via the "Manage Registrations" workflow ("events"->"registrations" or inside the specific event you can select "Manage Registrations":

Note: In the case where the column 'Status' is not displayed, you can "Configure Layout" and select "Status" and filtering by status. 

Note: An admin can always update the status of the registration record as "registered" to overfill the event and that will email the registrant informing them that they are now registered. If you don't manually add them this way, and if someone cancels, or you add more spots, they will automatically be added in the order they were added to the waitlist.

Additionally, if you need to manually add someone to the waitlist, you can do so via Manage Registrations > Actions > Waitlist: 

Cancel or Decline a User's Registration

Sometimes you may need to cancel or decline a user's registration. This will open the user's spot and take them off the sign-in, thus creating a more accurate report of who will be attending your event. 

Cancel: Use "Cancel" if a user has informed you that they are unable to attend the event 

Decline: Use "Decline" if you have made the decision as an event organizer not to involve the user in the event and wish to inform the user 

Please note that whether you choose to "Decline" or "Cancel" a user, this user's spot will open up and they will no longer be part of the event. The difference lies in whether the user is able to re-register for the event (if the user is declined, they cannot re-register, whereas if they cancel they can) and in the email that the user receives. The user is also demarcated differently in your records. We hope that having the two options will help you to keep track of which users cancelled their registrations themselves, and which you had to decline. 

If you "Cancel" a registration, the user will receive an email with the subject line "Cancelled registration for {Event Name}" that looks like: 

If you "Decline" a registration, on the other hand, the user will receive an email with the subject line "Sorry, your registration was declined for {Event Name}" that looks like: 

Another difference is that a user is able to cancel their own event by going to "Registrations" under "My Activity" and clicking "Cancel" from the actions box. However, a user is unable to decline their own registration. When the user visits an event where their registrations have been declined, they will see a message that looks like this:

Note: that if there are multiple shifts or recurrences for an event, you will need to decline or cancel each shift/recurrence individually. 

Manage Registration with Calendar View

 Click on Calendar of Events

4. You can filter by Event Date, Event Name, or Select Show Registrants or Show Registrants by event and shift.

5. You can check which filters you would like to expose on the calendar with the check boxes provided.