When messaging a large group of people, there are a few things to consider in GivePulse.
- Are you trying to message everyone?
- Are you trying to message a subset of people?
- Are you trying to message people that are with a group in your events?
Depending on what scenario above, you are able to leverage GivePulse to segment and message all users in any way that streamlines your communication with them.
By default, if you are an administrator overseeing a group or a subgroup (inside a network), you have the abilities to message everyone or just the members of the group. Note: the difference here is that everyone includes those that aren't officially "members" but have interacted with your group in some capacity, there are many ways this can happen, e.g., they are "registered" to a public event your group hosted or have tracked "hours" with your group in the past etc.,
To message all members or everyone in the group you can navigate to the "users" section and select "Message Members" or "Message Everyone".
To message a subset of users, you can do so by "tagging" or "adding quicknotes" to these individuals via the "Manage User's page. It's also worth noting, you have a database where you are able to search for keywords or filter by individuals. The filter options will lend itself to enable you to communicate with those that end up in the results. e.g., if you filter by those with "t-shirt" size of "Medium", you are able to see the result show all those with "Medium" t-shirt sizes, you can then take advantage of the "actions" button to message all Medium T-shirt sizes individuals.
Note: if you don't see a column for "T-shirt Size", you can "configure the layout" to expose this column for you to search for.
This can also be applied with individuals who have registered on behalf with a group or have been "bulked" or "registered as a group". When viewing "Manage Registrations" in a Group or specific event, similar to the "t-shirt size" example above, you are able to "filter" by the group name they are a part of labeled "Referring Group".
Note: if you don't see a column for "Referring Group", you can "configure the layout" to expose this column for you to search for.
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