This article will cover the following:
- Administrators Defined
- How to Make an Existing User a Group Administrator
- How to Make a New User a Group Administrator
- How to Update a Group's Contact(s)
- How to Remove a Group Administrator
- How to Add/Remove an Event Administrator
Subscription Note: To add additional group administrators, you have to tier up to a formal subscription with GivePulse. Otherwise, only one administrator can oversee the a free/basic group. For more information about subscription tiers, please visit the GivePulse Pricing Guide.
Administrators Defined
There are different types of administrative roles on GivePulse. You can learn more by reviewing the comprehensive list of User Roles Defined.
- Group Administrator - A user with this role will have administrative access to the group, as well as any subgroups beneath it in the network.
- Event Administrator - A user with this role will only have administrative access to the singular event(s) they were assigned to.
How to Make an Existing User a Group Administrator
If a user already exists within your network, you can make them a group administrator by navigating to the Manage Users grid for the group for which you want to give them access. Locate the user and click on the Actions Dropdown menu for that user. Select Make Admin to assign them the administrative role.
How to Make a New User a Group Administrator
If a user does not already have a GivePulse profile, existing admins can create it for them and make them a group administrator. On the Left Manage Tab, click Users > Add Users.
Populate the name and email. Additionally, choose which role you want to add them as. Complete any additional custom fields and click Add User to complete the process. If toggled, a welcome email will be sent to the new user inviting them to claim their account.
How to Update a Group's Contact(s)
At least one admin (the primary administrator) will be the visible contact for the group. Their name and profile picture are displayed on the public page. To update the visible contact displayed on your group, navigate to your group's dashboard and click Edit on the Left Manage Tab.
To add more than one visible contact, navigate to the Additional Contacts tab and add the additional administrators.
How to Remove a Group Administrator
If someone no longer needs to have administrative access, another admin in the group can remove this role from the Manage Users grid. Locate the user on the grid, navigate to the Actions dropdown menu, and select Remove Admin Role.
Note: If the user is the primary administrator you will be prompted to select another admin to be listed on the group's page.
How to Add/Remove an Event Administrator
Events can have one primary administrator (visible contact) and additional (invisible) administrators as well. The primary administrator can be edited by navigating to the event dashboard and selecting Edit > Basic Info.
To add additional users as event administrators, navigate to the event dashboard and select Users > Add User. On the new page, enter in the user's name and e-mail address, pick their role, then click Add User.
To remove a user as an event administrator, navigate to the event dashboard and select Users > Manage Users. On the grid, find the user whose role you want to remove. Click on the Actions dropdown menu and select Remove Admin Role to remove their event administrator role.
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