How to Resend Verifications and Review Disputes - Users

This article will cover the following: 

• Re-sending Verification Requests
• Viewing Verification Logs

Re-sending Verification Requests

If you're a user, you have the option to resend a verification request every 3 days. To do this, follow these steps:

1. Go to Activity > Impacts.
2. Look for the Pending status drop-down arrow and click on Verification Logs.
3. In the top bar just under the impact's date, you'll find the option to Resend Verification Request.

You can see these details: verifier email, when the notification was sent, and if the verifier viewed it. If you need to, you can email the verifier your impact URL to remind them to verify your impact. 

Viewing Verification Logs

When a user updates their impact, there is a log that records that update. It will record the date and time when the impact was updated and who made the update. 

In the case there is a dispute to a verification, the log will show that it was disputed, who disputed the impact, and the reason for the dispute. 

We recommend reaching out to your verifier directly to complete any requested updates so they can approve your impact. Here's more on: Impact Verification.

The fastest way to get your impact verified is to contact your verifier directly. If you need additional help, you can reach out to your campus or organization administrator.
 
As a policy, GivePulse does not verify impacts on behalf of users; this responsibility belongs to the organization, group, institution, or their designated verifier(s).